NEPTUNE
PART TIME HOME SPECIALIST (weekend work)
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.
Our existing Neptune Outlet store, in the North of the UK at Redbrick, is looking for a part time (15 hours) Home Specialist to join the team . Focusing on providing a warm and welcoming environment for our customers and creating a memorable experience through their in-depth product knowledge and passion for great design and interiors.
We are looking for a Home Specialist to join our team and provide a premium customer service experience to all our customers through their in-depth product knowledge and passion for great design and interiors.
Responsibilities include:
- Identifying customer needs and answering product related questions using your product knowledge whilst offering advice and guidance in the selection of suitable products
- Processing sales and communicating accurate information, including creating purchase orders from suppliers and quotations for customers
- Supporting in improving and maintaining brand standards on visual display and merchandising to meet our company guidelines
- Organising meetings for our in-house Designers to support with kitchen and home design appointments.
- Following Neptune policies and procedures to maintain our stock, cash handling and customer records
- Supporting with maintaining the upkeep of our stores, ensuring they are presented to our brand standards
Our stores are open 7 days a week and so it's important that you'll have flexibility to work during the week and at weekends also.
We would love it if you could bring to us previous experience in a customer facing role with a high service-led approach and focus on care and attention to detail. You'll bring the ability to work in a fast-paced environment, work proactively and have excellent communication skills, both written and verbal. You'll set high standards for yourself and seek to exceed our customer expectations.
What Benefits we can offer you
- Competitive salary
- Generous Holiday Allowance
- Life Assurance
- Company sick pay
- Enhanced maternity and paternity leave
- Cycle to work scheme
- Gym membership
- Generous Neptune new item and outlet discounts
- Perkbox: Wellbeing Hub and Retail Discounts Portal
- Your birthday day off
- Two paid volunteer days a year
- Day off if you become a Grandparent
- A week off to celebrate a life event
- Refer a friend scheme
- Long service holiday allowance increase
- Training Workshops
Please send your CV and covering letter to jointheteam@neptune.com
We’re fortunate to receive hundreds and hundreds of applications every week. While we try to respond to every email, the sheer volume sometimes makes that difficult. So, if you don’t hear from us within 14 days, this means your application hasn’t been successful, but we thank you for your interest in us.
